Friday, October 14, 2005

work culture

We Indians lack one thing that is work culture.
I have seen in K.L. that even the menial labourers don't need any supervisers and they do their job meticulously cleaning the big malls including the hand railings without any supervisor overseeing them. We saw in K.L. airport the glass panels were being cleaned using a big ladder like contraption so that the upper portions also are shining well. I don't think any of our buildings get cleaned once they are built and put to use so thoroughlly. It is to do with the individual who does his job meticulously. I don't know whether they are afraid of losing their job or inherently they work like that, or is it some sign of becoming a developed country.
People go for work at the right time, and start back also at the exact time, as they have so many things to take care of like picking up a child from school, or doing the dishes or the laundry at home. They don't have the luxury of help from extended family, and the cheap domestic help which takes care of these things back home.
We tend to pride ourselves in saying that we work late in the office and do over time. I remember my husband's boss sying once that any body staying in the office after 5 p.m. is not working more but is inefficient in not completing the work within the office hours.
It is becoming a habit with the Soft ware professionals to work over time and day time some times I hear they just while away. Of course due to the time difference between west and india there are certain sectors where they have to work over night.
Now a days one more problem is also hitting the soft ware industry due to the unprofessinalism and the wrong type of work culture followed by our people. I see lot of job jumping from one job to another as there is lot of openings in that sector.
Yes I understand it is not like old times where one stuck to one job till retirement and was content with the pension schemes.
Job jumping is becoming a little extreme and there is no loyalty to the company they work for and so the projects of these companies are suffering due to this. It is just for few thousand rupees, many don't wait for the project to complete and just jump to another job and antother job and so on. It is sort of undercutting as the other company is happy if the first company suffers. But in the end they don't understand that this happens to all the companies and it will be a nuisance for all the companies and they will all suffer.
The best example I can give is the chinese shop keepers. They have their stalls in a row selling the same ware and never undercut each other. We go to furniture stalls in K.L. which is sort of a temporary arrangement. All the lights, Air conditioning etc are commonly connected and probably they share the cost. I have never seen one shop keeper saying or soliciting asking us to come to his shop and buy so that he will give his wear cheaper than the next shop. Each shop allows the shopper to see for himself and bargain and if both parties are happy the deal is stuck. That way all the shops are thriving because there is no undercutting.

Coming back to Soft ware industry, due to undercutting and dog eat dog business and luring the professionals from one company to other company , it is paving the way for the down fall of all the companies. I am not saying no body should quit jobs and stick to the same companies. Each individual should have some conscience and think for himself and be professional and wait for the project to get complete. But the Companies are also to partially/wholly blame as they refuse to increase the pay and benefits to the existing employee but willing to take a professional from a rival company by paying more than what their own employee is getting.
This culture I have seen with a few IIM graduates also. I have seen them quitting the job and changing, the job which was paying them hefty salaries, and little later we hear about the old company going down the drains. Is it that they take care of themselves rather than the company I always wonder. The blame is not on these as they get better job. This has not happened once but quite a lot of times to make me wonder about the management of so called elite managers.
So I think we need to educate people from the menial labourers to elite managers the work culture, loyalty to the work place and professionalism and thinking not about the immediate gain of now and here and think for long term repurcussions and effects.

2 comments:

YmawsydnA said...

Very true. I can't generalize to a culture or race, but certain kind do lack the work culture. Its not just indians ... i have seen a whole bunch of kinds go where the money is without any hoot to the project in hand. No work ethics. Having said that ... i know a whole bunch of others who have stayed till the project is set, before they move. But i guess the majority are driven by money.

vasukumar said...

here and now mindset is typically a transaction mindset which we see very often in our servant maids.They rarely have long term goals and what is in their interest.As soon as they get the diwali bonus/saree they will migrate to our neighbour's house for a marginal raise and perquisite of flexible working hours!
By nature we are lazy,except when there is the invisible stick and a visible carrot in front of us when we are working abroad.Exceptions make the rule!